If we haven't answered yours, just call - Joseph or one of the team will help.
What types of roof repairs do you cover?
We cover all common roof repairs including missing or slipped tiles and slates, ridge tile repointing, valley repair and replacement, lead flashing repair, fascia and soffit repairs, and guttering. If you're not sure whether we can help, just call and describe the problem.
How quickly can you come out?
For active leaks we usually get someone out the same day or next morning. Standard quote visits are typically within 2-3 working days.
Is the quote really free? Will you pressure me to book?
Yes, completely free, with no hard sell. We give you a written quote and follow up once - that's it.
How do I know whether I need a repair or a full replacement?
We'll be able to advise properly once we've had a look. As a general rule, if the underlying structure is sound and the damage is localised, a repair is usually the right call. We'll only recommend a replacement if it genuinely makes more sense long-term.
Are you insured?
Yes - we carry full public liability and employer's liability insurance. We're happy to email a copy of the certificate before any work starts.
What's covered by the 10-year guarantee?
All workmanship - if something goes wrong because of how we carried out the repair, we come back and put it right at no cost, for 10 years.